Financial Services · Axio (fintech, formerly Capital Float / Walnut)

Revolutionizes Axio's Financial Services with Optimized Operations

Ongoing operational support for a fintech credit platform — KYC issue resolution, transaction troubleshooting, and compliance — achieving 100% RBI compliance.

100%

RBI compliance

Data entry errors

Revolutionizes Axio's Financial Services with Optimized Operations
Technology Consulting Quality Assurance IT Enabled Services

About the Client

Axio is a financial services platform formed from the unification of Capital Float, Walnut, and Walnut369 — bringing together money management, buy-now-pay-later, and personal credit. The name comes from the Greek "axios," meaning "worthy," reflecting the company's mission to make credit accessible and valuable for everyone.

Business Challenge

  • Data mismatches between customer-provided information and submitted documents.
  • Transactions getting stuck after KYC completion, blocking customers from completing payments.
  • Name discrepancies between customer registration and bank, PAN, or Aadhar records.

Solutions Provided

  • KYC management covering DOB mismatches, missing documents, and PAN/Aadhar name-matching verification at the point of registration.
  • Operational troubleshooting for notification/activation failures and stuck onboarding screens.
  • Compliance and security: all customer data encrypted or masked, with strict internal/partner data-sharing boundaries — partners receive business statements only, never customer data.

Results & Benefits

  • Fully RBI-compliant, verified NBFC operations, integrated with major payment gateways including Razorpay, JusPay, and Pine Labs.
  • A seamless credit experience — instant access to credit, easy EMI repayment, simple expense tracking for customers.
  • 100% compliance with RBI and other regulatory standards, with fewer data entry errors and stronger trust in customer data systems.
  • Real-time microservice analytics helping the business anticipate customer credit and loan needs.

Technologies & Tools

AWS CloudWatch RDS EC2 PostgreSQL MySQL Java Python Microservices

Conclusion

Deltacubes' ongoing operational support helped Axio run a compliant, reliable credit platform — strengthening both regulatory standing and the day-to-day customer experience.

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