INDUSTRY – EDUCATION & e-LEARNING
About The Client
The client seeks to modernize their training portal to enhance user experience, improve performance, and ensure scalability to accommodate future growth. They require a platform that supports a variety of content formats, integrates seamlessly with existing systems, and provides robust analytics to track user progress and engagement. By leveraging modern technologies and best practices, the client aims to foster a more interactive learning environment that meets the evolving needs of their audience. This modernization initiative is crucial for maintaining their competitive edge in the industry and ensuring that users can access high-quality training resources efficiently.
Project Overview
The customer, a US-based consulting firm, specializes in offering solutions and industry-leading training services to managed service providers (MSPs). Their existing web application, designed for delivering MSP training services, faced significant challenges, including slow and unstable performance, and an outdated, user-unfriendly interface. To address these issues, the customer sought to modernize their application to enhance user experience (UX), improve performance, and scale the application to meet the needs of a growing customer base. Deltacubes was chosen as the trusted partner to execute this modernization project.
Challenges Faced
1. Performance Issues:
The existing application suffered from slow response times and frequent instability, negatively impacting user satisfaction and engagement.
2. Outdated User Interface:
The application had an outdated and non-intuitive user interface that hindered the user experience, making navigation and interaction cumbersome.
3. Scalability Concerns:
As the customer base grew, the application struggled to accommodate the increasing data load, resulting in performance degradation.
4. Seamless Data Migration:
The customer needed to preserve all existing information and ensure that the transition to the new system did not disrupt ongoing operations.
Solutions Provided
1. Application Stabilization and Performance Enhancement:
• The Deltacubes team began by stabilizing the existing application, ensuring smooth and uninterrupted operation.
• Performance enhancements were implemented, including optimization of backend processes and introduction of cloud capabilities using Microsoft Azure.
2. UX/UI Design Overhaul:
• Deltacubes redesigned the user interface, focusing on creating a more intuitive and visually appealing user experience.
• The application screens were updated to align with modern UX best practices, improving navigation and user engagement.
• AJAX technology was integrated, enabling real-time data retrieval without the need for page reloads, thus enhancing the user experience.
3. Cloud Integration and Scalability:
• The application was migrated to the Microsoft Azure cloud platform, leveraging Azure Services for enhanced scalability and reliability.
• Azure Service Fabric, .Net Core, Redis, and SQL Azure were utilized to build a robust infrastructure capable of handling a growing user base and large data volumes.
4. Automated Testing and Quality Assurance:
• Automated testing frameworks were employed to ensure the application’s quality and reliability.
• Comprehensive testing, including API integration and load testing, was conducted to identify and resolve potential issues before deployment.
Tech Stacks Used
• Frontend: Angular 4, RxJS, HTML, CSS, TypeScript, AJAX
• Backend: .NET, .NET Core
• Cloud: Microsoft Azure, Azure Service Fabric, Redis, SQL Azure
• Design: Google Material Design, Dev Extreme components
• Testing: Selenium
Conclusion
The Deltacubes team successfully delivered a modernized web application that met all of the customer’s requirements. The new application featured improved performance, intuitive navigation, and a visually appealing UX design, leading to increased user satisfaction. The cloud integration with Azure enabled the application to scale efficiently, accommodating the growing customer base without compromising performance.
“Modernization of MSP Training Portal”